Booking Link Upgrades and Improved App Performance
New
Mark Booking Links as 'Register Interest'
You can now configure your links to be Register Interest links. Register Interest links will mark a booking as 'registered' in your list of bookings. You then have control to Accept or Reject bookings manually.
⚠️ As a result, we have sunset 'register interest' Invites
New
Create unique Booking Links for Portals
You now have the ability to create a unique Booking Link for each of your Exhibitor Portals. The Exhibitor will then see the link in their Portal and any subsequent bookings made via the link will show up in the bookings tab for the Exhibitor.
⚠️ If you assign multiple Portals to a single Booking Link, all portals will gain access to any bookings made via this link.
Improved
Much faster booking list load time
We have significantly improved the performance of our Booking List page load times. In some instances we are seeing a 500% increase in speed.
Improved
Personalised messaging
Our personalise feature to add custom content in your messaging such as {{name}} and {{email}} has now been improved to support {{first_name}} and {{last_name}}
Fixed
Filtering your Bookings via Tags now takes your search and date queries into account
API Protection, Booking Links & Fixes
Improved
API Rate Limiting protection has been improved. If your API requests 'Overheat' (hit the rate limits) constantly for over 60 minutes, API keys will temporarily be disabled for 24hrs. This added protection on DDOS attacks and ensures, should your key get in the hands of an attacker, your data is protected.
Booking Link details no appear in the CSV download for all bookings.
Fixed
Turning On/Off Donations and Billing Address collection fix
Turning On/Off Passwords for an event fix
12th April 2024
New
New Pricing Structure
To make ARTSVP even easier to use we've modified our pricing structure to a simpler usage-based model. This means no more dealing with invoices back and forth or waiting for contracts to be signed before you can get off the ground and start managing your events. With this new change, all accounts will now have access to the full suite of ARTSVP features, but will pay for our VIP features of invites and portals on an as you need basis.
All the information you'll need to self manage your account will be on your billing dashboard as seen above. From here you'll be able to quickly purchase the invites or portals you need for your event through Stripe. All new and existing accounts (with exceptions) will automatically be given 100 free invites to continue using the platform, and 3 portals to test the feature, if you need more simply click the top right icon to purchase more.
Better Financial Insights
To provide better insight into ticket sales and revenues, two new charts have been added in the analytics view for a space. These two charts provide insights on buying patterns and trends to help you make better decisions related to marketing campaigns, mailers, etc. See for yourself here.
Improved
Better CSV handling for header rows and Portal CSV uploads
Custom subdomains now available and live for everyone (Invite and Bookings Links will be prefixed with your Organisation slug for a more personalised experience)
Donation fees are split at a transaction level separate from Booking fees
Turning Bookings on and off for Events now available on mobile
Event cards now display on and off status
Improved scanner UX for Single Entry CheckIns
Improved data privacy for Portals
Error logs provided on Invite downloads
Customisable fields are now resetable
Improved ticket printing from emails
Fixed
Copy link button in booking links
Mobile navbar for spaces dashboard
Unmailable count fix for invites
25th March 2024
New
Take Payments at the Door!
We're beta launching our latest product feature, Stripe POS terminal integrations. What does this mean for you? Bygone are the days of having customers queue up at the door buying tickets through the ARTSVP site. Instead, your front of house staff will be able to take bookings right there on the spot and process payments immediately through the use of Stripe BBPOS WisePOS E terminals.
Integration is as simple as requesting you'd like to take part in our new feature here. Once we confirm your request, you'll order as many terminals as you need for your event and register the device(s) through our site.
17th March 2024
Improved
Event Invites when completed will now redirect to the booking confirmation. Collection Invites will offer a similar capability but via a dashboard with all the events in the collection.
Fixed
UX fixes for "Turn On Bookings" interface.
Collection invite info modal UX fix.
1st March 2024
Improved
CSV Upload template updated for Register Interest bookings
Fixed
Removed case sensitivity when filtering by tags
Improved CSV Upload errors for blank columns
All Bookings view updated to reflect Time Zone when over multiple days
23rd February 2024
Improved
"All Bookings" now filterable by tags
New web hook events available for "event.created" & "event.updated"
API endpoint for events include location name and location address
Fixed
Time zones now required for locations
Dashboard booking count fix
Dashboard event reference name fix
API endpoint for invite bug fix
16th February 2024
New
Promo Codes Launched
We're excited to announce the launch of our new percentage-based promo codes! This feature allows users to apply a single discount code you've set to take a percentage off the final booking price (excludes donations, one promotional code per booking allowed).
Whether it's a special promotion or a reward for VIPs, you can configure multiple promo codes per event with varying percentages. Manage promo codes and track usage in the Edit section for your event under the Promo Codes tab.
Improved
API Docs refresh
Additional filtering capabilities for API with resource_tags
Improved security against file enumeration
Fixed
upload tag bug, added upload tags to csv uploads for bookings
13th February 2024
Improved
Zoomable QR codes on tickets
"View Ticket/Manage Ticket" button added to emails
Improved download speeds
Automatic unique tags added after csv or contact list invite creation
Fixed
Changelog notification badge
Waitlist for paid events disabled
Activity log display fixes
8th February 2024
New
Introducing Booking Links 🔗
Previously, we offered 'multi-use' Invites for the purpose of tracking booking sources or as a way of offering exhibitors a link to share with their clients (capped at a maximum number of bookings). However, we found that this caused confusion about the purpose of an 'Invite' and have decided to redefine Invites to be exclusively used for individuals. Invites provide a highly personalised booking experience and can be conveniently sent through the ARTSVP platform so are best suited for specific people.
We have sunset ‘Multi Use Invites’ and replaced them with Booking Links.
If you want to quickly create a link to track the booking source for your Event or Collection (e.g. Instagram, Newsletter, etc.), you should use a Booking Link. Simply create a custom name for the link, such as 'VIP', so that your link looks like fair.artsvp.com/xxx/link/vip.
You can also use Booking Links to allow partners, exhibitors, or anyone else to book your event (without an invite) and control the number of bookings that can be made through the link.
