Changelog
Apple Pay has been added as a payment option for those using iOS devices to make purchase on ARTSVP, if you'd like for your pages to be configured to accept Apple Pay, let us know.
As we look to expand our development team these past few weeks, we've pushed off major feature pushes and focused on iterative improvements across the app.
This week we're launching multiple improvements to your guest's invite experience and exploring new collaborations in the art world with the ARTSVP Collective!
The ARTSVP Collective
We've recently started exciting conversations with Art Fairs, galleries and professionals on how we can bring further benefits and experiences to your guests through the ARTSVP collective. Launching alongside our Starter plan, Professional users have the option of enabling or disabling this feature, guests can join for exclusive access to unique art events around the world. If you're interested in collaborating with us, get in touch!
Declining Invites
Estimating attendees has always been tricky business, but with our new feature of declining invites you'll get a better understanding for your day of attendee numbers. This simple addition allows you to be more efficient and organised in managing your invites, while giving flexibility to your guests on whether or not they want to attend. (A decline can always be rescinded by the guest)
Booking Link QR Codes
Booking links are now more shareable than ever. We've added unique QR codes for each booking link that can be added into all of your communications or quickly printed for day of bookings specific to a booking link.
Declining Invites available for Guests
Guests are now able to decline invites they've received. This will prevent further emails being sent to the guest via the invite. Guests can also change their mind at any time and activate the invite once more using the original invite link.
On the management side, teams will now have better insight on expected numbers and guest management via the available and declined tabs on any of the invites pages for events and collections.
Message Portals in Portal Groups & More
Portal groups have received a bundle of new features to improve portal management and communication. The biggest addition is the ability to send any portals with a notification email a message in batches. There is already a predefined template available for use and custom messages are also available.
In addition to portal messaging, bulk portal deletion is now possible pending they have not been assigned. Finally the portal groups page itself has received a polish with the ability to sort portals by name, number of invites, invites sent, links, and bookings making portal management even easier than before.
Invite Admin Redesign
We've moved around some components within the invites view to make it easier to work with. With the addition of 'declined' invites, we now show the invite status (Not Used, Declined, Completed) alongside the invite.
Updated Time Zone Picker
We've made the ability to change time zone on your bookings view a lot quicker including quick search options.
Archiving old bookings
You now have the ability to archive all bookings, no matter if they are in the past or future. If a booking is confirmed and you attempt to archive it, we will automatically cancel the booking silently (no guest notification)
We have improved the copy and language on the new Gift Aid box to be better in line with official legislation. You can now also claim gift aid on donation tickets so you do not need to turn on donations to use it.
You can now enable Gift Aid collection for those based int he UK collecting Donations. If your account is registered in the UK, simple click 'Collect Gift Aid' in the Settings of the associated Event.
Turning this setting ON will show a Gift Aid collection box on the first page of the booking process. In order to enable this box you MUST also enable Donations in your Event Settings.
When a user checks this box, they will be require to enter their billing address on the checkout page if they have decided to donate.
You can now configure your links to be Register Interest links. Register Interest links will mark a booking as 'registered' in your list of bookings. You then have control to Accept or Reject bookings manually.
⚠️ As a result, we have sunset 'register interest' Invites
You now have the ability to create a unique Booking Link for each of your Exhibitor Portals. The Exhibitor will then see the link in their Portal and any subsequent bookings made via the link will show up in the bookings tab for the Exhibitor.
⚠️ If you assign multiple Portals to a single Booking Link, all portals will gain access to any bookings made via this link.
We have significantly improved the performance of our Booking List page load times. In some instances we are seeing a 500% increase in speed.
Our personalise feature to add custom content in your messaging such as {{name}} and {{email}} has now been improved to support {{first_name}} and {{last_name}}
New Pricing Structure
To make ARTSVP even easier to use we've modified our pricing structure to a simpler usage-based model. This means no more dealing with invoices back and forth or waiting for contracts to be signed before you can get off the ground and start managing your events. With this new change, all accounts will now have access to the full suite of ARTSVP features, but will pay for our VIP features of invites and portals on an as you need basis.
All the information you'll need to self manage your account will be on your billing dashboard as seen above. From here you'll be able to quickly purchase the invites or portals you need for your event through Stripe. All new and existing accounts (with exceptions) will automatically be given 100 free invites to continue using the platform, and 3 portals to test the feature, if you need more simply click the top right icon to purchase more.
Better Financial Insights
To provide better insight into ticket sales and revenues, two new charts have been added in the analytics view for a space. These two charts provide insights on buying patterns and trends to help you make better decisions related to marketing campaigns, mailers, etc. See for yourself here.
Take Payments at the Door!
We're beta launching our latest product feature, Stripe POS terminal integrations. What does this mean for you? Bygone are the days of having customers queue up at the door buying tickets through the ARTSVP site. Instead, your front of house staff will be able to take bookings right there on the spot and process payments immediately through the use of Stripe BBPOS WisePOS E terminals.
Integration is as simple as requesting you'd like to take part in our new feature here. Once we confirm your request, you'll order as many terminals as you need for your event and register the device(s) through our site.
